FAQs

FAQs

Can I cancel my order after I've made a purchase on the website? - You can.

We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item? - Our Guarantee

At Precuddled Baby Essentials we want every customer to be happy with their purchase, so if you are unsatisfied with your order please get in touch with  us within 7 days of receiving your order with purchase details - via

Email: precuddleduk@gmail.com 

FB: @precuddledbabyessentials

IG: @precuddledbabyclothing  

What types of Payment do you accept? - All Standard Payments.

We accept all Payments by Visa, Visa Debit, Mastercard, paypal, Apple pay, Gpay, Clearpay and more 

What are your shipping options? - UK Mainland shipping rates & delivery estimates

Standard delivery (Under £35) 3-5 days £3.95

Speedy delivery (Under £35) 1-2 days £6.95

Standard delivery (Over £35) 3-5 days FREE

Speedy delivery (Over £35) 1-2 days £3.95

What if the item I ordered arrives broken or damaged?

We'll make it up to you in the case that it does happen. If you discover a flaw or fault in the item, please contact us within the first 7 days of receiving that item and we'll offer a refund or exchange. precuddleduk@gmail.com

Are the clothes clean or torn?

All like new and used baby clothing items on our website are cleaned and steamed before display.

We select quality preloved baby clothing items which are new, like new and used with minimal normal wear and tear.

What sizes do you have in stock?

We stock sizes from Tiny baby, Newborn, 0-3m, 3-6m, 6-9m, 9-12m, 12-18m, 18-24m and 24-36m 

 Where are you located?

Precuddled Baby Essentials is an online shop.

Make an order by visiting our website www.precuddled.com